Language access

How do I report a confusing translation?

A sentence in your language made you stop and reread it twice.

Two colleagues calmly reviewing a printed report together.

Copy the exact sentence, say what you understood, and say what you think it should mean. That is enough for a translation to be checked and fixed.

You do not need to be an expert. If a sentence made you stop, other readers probably stopped too.

Why does a translation sound odd?

Words carry different feelings in different languages. A phrase that is natural in English can sound stiff or even rude when translated word by word.

Some words also have more than one meaning. “Sit” can mean sitting down, or a practice. A translation may pick the wrong one.

What makes a message easy to act on?

A specific example. “The Malay page is bad” cannot be fixed. “This sentence on this page sounds like an instruction to stop breathing” can be fixed in a minute.

The message should answer four small questions: where, what, what you understood and what you expected.

Try this: write the message in four lines

Open your notes or an email and fill in these lines.

  1. Page: paste the address from your browser.
  2. Sentence: copy the exact words that confused you.
  3. What I understood: write it in your own words.
  4. What I expected: write what you think it meant, or how you would say it.

A worked example

Page: the address of a Malay guide. Sentence: the line you copied. What I understood: “I thought it told me to hold my breath.” What I expected: “I think it means to notice my breath.”

That is a complete message. It says what went wrong and what would help, in under a minute of writing.

What should I leave out?

Leave out private information. Do not include your IC number, health history or the notes you saved in a planner. If a screenshot shows personal details, crop it first.

Our guide on saving a resource without saving private notes covers keeping personal writing separate.

Where do I send it?

For this site, use the contact details on our contact page. For an app, use the support link in its store listing, because we do not make it. See checking an official app listing for where to look.

If you are unsure whether a problem is the site or the app, read how a translated website differs from a translated app.

Fitting it into a real day

Do it while the translation is fresh, perhaps on the LRT or while waiting for your order at the mamak. A short note now is better than a perfect one you never send.

If a confusing instruction left you worried about a practice, it is fine to stop, and to speak with a doctor or counsellor. Our support page lists where to start.

Where to go next

If the issue is which language you are reading, see choosing the site’s language. The full set sits in our accessibility and digital confidence guides.

When your note is sent, you might enjoy a quiet few minutes, and Sadhguru’s free 7-minute guided meditation in the Miracle of Mind app is an optional way to spend them.

Common questions

Do I need to be a language expert to flag a problem?

No. You only need to be a reader who found something unclear. Your reaction is useful by itself. Copy the sentence, say what you understood and what you expected, and that is a complete, helpful message.

What should I put in my message?

Include the page address, the exact sentence you found confusing, what you think it should say and the language you were reading. A screenshot also helps. Keep it short so whoever reads it can act on it quickly.

Should I include personal details?

No. A translation message does not need your IC number, health details or private notes. Share only the page, the sentence and your suggestion. If a screenshot shows something private, crop it before you send it.

Can I flag a problem in the app?

We do not make the app, so we cannot fix its wording. Use the support or feedback link in the app's store listing. Our guide on checking an official listing shows where to find it.

After you have sent your note, a quiet few minutes helps, and Sadhguru's free 7-minute guided meditation is one gentle way to take that break.

7-min meditation